Start11 Activation

Says I don't have an account

I purchased Start11 5 pack yesterday 18/05/2023. I first installed it on a Windows 10 PC and all worked fine.

I then installed it on a Windows 11 PC and tried to activate it. I tried both with my Email address and account password. In both cases I got a error message saying not associated with this Email or account.

I then looked at my account page and it shows up as a purchase in order history OK but is not showing on my download page. Other software I purchased is

I have Emailed support but just got a automated reply just giving advice I had already tried and saying now closed.

Thanks for any help

activation accounts and activation help

Advanced Search

Watch this post

Do not email me updates for this post Email me updates for this post

Successfully updated karma reason!

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant

Successfully updated karma reason!

Thanks

Sorted out very quickly after you link. Less than 3 hours

Thanks again

Successfully updated karma reason!

Glad to know it get sorted very quickly.

Thank you,

Basj,
Stardock Community Assistant

Successfully updated karma reason!