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jjo5555
jjo5555
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Start 11 run as Administrator Bug

Long running bug

May 7, 2023 7:34:18 PM from Stardock ForumsStardock Forums

Run as administrator menu remains on top after clicking the menu item until you acknowledge the UAC prompt (if you can get to it).
Been around in all previous versions but I didn't around to report it.

Windows 11 22H2 22621.1635

stardock software start menu products
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jjo5555
basj
Join Date 03/2001
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Reply #1 May 7, 2023 9:13:55 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. But, I can not reproduce your issue on my system. Refer to video below. Is the issue happen on specific application?

Thanks
Basj,
Stardock Community Assistant.

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jjo5555
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Reply #2 May 8, 2023 4:51:00 AM
from Stardock ForumsStardock Forums

See my video
Three attempts:

1. Command - issue there
2. Notepad - issue not there
3. Exam Diff - issue there and Start 11 crashes

https://youtu.be/9C8Orq4mMtg

 

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jjo5555
basj
Join Date 03/2001
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Reply #3 May 8, 2023 5:15:03 AM
from Stardock ForumsStardock Forums

Hello again,

I tried with cmd.exe, the issue do no appear on my system. Please try this, uninstall Start11, reboot immediately (important) reinstall Start11 latest. Reboot again after the install. Retest and report back.

Thank you,

Basj,
Stardock Community Assistant

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jjo5555
jjo5555
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Reply #4 May 8, 2023 5:22:23 AM
from Stardock ForumsStardock Forums

Will it keep my settings?

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jjo5555
basj
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Reply #5 May 8, 2023 5:28:40 AM
from Stardock ForumsStardock Forums

Yes, it should, but, to be sure you can use this guide to backup your setting: https://forums.stardock.com/505872/start11-support-faq#backUpSettings

Thank you,

Basj,
Stardock Community Assistant

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jjo5555
jjo5555
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Reply #6 May 8, 2023 6:43:02 AM
from Stardock ForumsStardock Forums

Thanks done that and...

After removal and reinstall. Still happening with CMD and some other apps.

Video in 2 parts:

First part when interacting with remaining menu before answering UAC prompt causes Start11 freeze and then crash/reboot

Second part when NOT interacting with remaining menu before answering UAC prompt NO freeze/crash/reboot

https://youtu.be/R-UnoJ_Z8Sk

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jjo5555
basj
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Reply #7 May 8, 2023 7:20:48 AM
from Stardock ForumsStardock Forums

Try Cleanboot: https://forums.stardock.com/505872/start11-support-faq#cleanboot. Try it and report back.

Thank you,

Basj,
Stardock Community Assistant

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jjo5555
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Reply #8 May 8, 2023 7:24:45 AM
from Stardock ForumsStardock Forums

No I can't do that I'm afraid.

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jjo5555
basj
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Reply #9 May 8, 2023 7:42:54 AM
from Stardock ForumsStardock Forums

Any specific reason why you can not do Cleanboot?

Thank you,

Basj,
Stardock Community Assistant

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jjo5555
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Reply #10 May 8, 2023 8:22:49 AM
from Stardock ForumsStardock Forums

Information Security will not allow me

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jjo5555
basj
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Reply #11 May 8, 2023 8:48:27 AM
from Stardock ForumsStardock Forums

That might be the reason, your setting in your system is blocking those function from working properly. However, to be sure, I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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jjo5555
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Reply #12 May 8, 2023 9:03:23 AM
from Stardock ForumsStardock Forums

Thanks

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