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Foxsayy
Foxsayy
Join Date 01/0001
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Start11 Repeatedly Freezes the entire PC

April 8, 2023 11:38:33 PM from Stardock ForumsStardock Forums

Start11 frequently crashes, stops working, and crashes a large part of file explorer with it. The taskbar freezes, it goes white, WIN+Tab usually doesn't work, ALT+Tab often does, but there are no previews, only icons. I CTRL+ALT+DEL to restart, but the PC is just stuck on the restart screen forever. 

After having this issue, I clean installed my PC and Start11 again and the same thing happens. I uninstalled. 

 

Surface Pro 8

Processor 11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz   3.00 GHz

Installed RAM 16.0 GB (15.8 GB usable)

System type 64-bit operating system, x64-based processor

Windows 11 Home

Version 22H2

OS build 22621.1485

Experience Windows Feature Experience Pack 1000.22639.1000.0

 

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Foxsayy
basj
Join Date 03/2001
+1695 sdemployee
Reply #1 April 9, 2023 12:05:56 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Try this, uninstall Start11, reboot immediately after the installation finished. Download the latest version from your product page again: https://store.stardock.com/myaccount/products. Install that version. Reboot again after installation. Retest it and report back.

Thanks
Basj,
Stardock Community Assistant.

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Foxsayy
Foxsayy
Join Date 01/0001
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Reply #2 April 9, 2023 2:07:34 PM
from Stardock ForumsStardock Forums

Quoting basj,
reply 1

Hello,
Sorry to hear you are having issues. Try this, uninstall Start11, reboot immediately after the installation finished. Download the latest version from your product page again: https://store.stardock.com/myaccount/products. Install that version. Reboot again after installation. Retest it and report back.

Thanks
Basj,
Stardock Community Assistant.

 

I literally just did that 2 days ago. And reinstalled the whole PC.

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Foxsayy
basj
Join Date 03/2001
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Reply #3 April 9, 2023 8:28:55 PM
from Stardock ForumsStardock Forums

Something might be conflicting with Start11, try this: https://forums.stardock.com/505872/start11-support-faq#cleanboot.

Thank you,

Basj,
Stardock Community Assistant

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Foxsayy
Foxsayy
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Reply #4 April 10, 2023 1:00:54 AM
from Stardock ForumsStardock Forums

Quoting basj,
reply 3

Something might be conflicting with Start11, try this: https://forums.stardock.com/505872/start11-support-faq#cleanboot.

Thank you,

Basj,
Stardock Community Assistant

I'll try to work it in, but Christ this is a lot of work just to get tiles back.

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