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maicol07
maicol07
Join Date 06/2013
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Multiplicity not working with 5ghz Wifi

April 19, 2021 5:23:44 AM from Stardock ForumsStardock Forums

Multiplicity doesn't work when primary PC is connected to 5ghz wifi (seamless mode). Works fine with 2.4ghz

The secondary PC works either with 5 and 2.4ghz.

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maicol07
basj
Join Date 03/2001
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Reply #1 April 19, 2021 6:33:18 AM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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maicol07
sdrohan
Join Date 10/2012
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Reply #2 April 19, 2021 8:53:54 AM
from Stardock ForumsStardock Forums


Multiplicity doesn't work when primary PC is connected to 5ghz wifi (seamless mode). Works fine with 2.4ghz

The secondary PC works either with 5 and 2.4ghz.

While I would need to know exactly what 'does not work' means (connection, interaction, etc), you need to test with all firewalls off with each network and that it is set to private, not public.

Sean Drohan
Stardock Support Manager

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maicol07
maicol07
Join Date 06/2013
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Reply #3 April 19, 2021 9:01:02 AM
from Stardock ForumsStardock Forums

Quoting sdRohan,
reply 2



Multiplicity doesn't work when primary PC is connected to 5ghz wifi (seamless mode). Works fine with 2.4ghz

The secondary PC works either with 5 and 2.4ghz.



While I would need to know exactly what 'does not work' means (connection, interaction, etc), you need to test with all firewalls off with each network and that it is set to private, not public.

Sean Drohan
Stardock Support Manager

Firewall is off. Connection is set to private in Windows settings. With 5ghz I can't go into the other PC (so I can't interact with it) and very often I get the message "Can't connect to XXX. The passcode doesn't match" (or similar). Switching the primary computer network to 2.4ghz works, but I want to use 5ghz

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maicol07
sdrohan
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Reply #4 April 19, 2021 9:22:45 AM
from Stardock ForumsStardock Forums

If possible, Try shutting off the 2 GHz radios, that both PCs are using 5 GHz, and that the connections are rock solid.

Sean Drohan
Stardock Support Manager

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maicol07
maicol07
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Reply #5 April 19, 2021 10:04:30 AM
from Stardock ForumsStardock Forums

Not working

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maicol07
sdrohan
Join Date 10/2012
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Reply #6 April 19, 2021 10:26:08 AM
from Stardock ForumsStardock Forums

Quoting maicol07,
reply 5

Not working

I need more than that....

Sean Drohan
Stardock Support Manager

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maicol07
maicol07
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Reply #7 April 19, 2021 11:09:09 AM
from Stardock ForumsStardock Forums

The "not working" refers to the same issue as explained before (nothing has changed)

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maicol07
sdrohan
Join Date 10/2012
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Reply #8 April 19, 2021 11:18:56 AM
from Stardock ForumsStardock Forums

Quoting maicol07,
reply 7

The "not working" refers to the same issue as explained before (nothing has changed)

I started a few things to try there - I need to know what you tried, if you can turn off the 2 GHz radios, if both PCs are connected to 5, are both connections rock solid.

Another things to try when everything is connected to 5G:

Admin command prompt -> ipconfig /flushdns

In MP, connect to the IP and not the hostname only AFTER connecting to the 5G network and the IP is known, example:

Sean Drohan
Stardock Support Manager

 

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maicol07
maicol07
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Reply #9 April 19, 2021 12:23:28 PM
from Stardock ForumsStardock Forums

I get this with the IP address:

The first command did nothing.

Both PC are connected to the 5ghz and the connection is solid (no downtime). My router splits 2.4ghz and 5ghz in two SSIDs so there shouldn't be any issues in the network

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maicol07
maicol07
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Reply #10 April 19, 2021 12:41:31 PM
from Stardock ForumsStardock Forums

Update: It seems that connecting with the IP worked (after some time, but it worked)...

 

Thank you!

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