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chunkit85
chunkit85
Join Date 11/2016
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Changed email but profile still displays the old email

June 30, 2020 2:51:37 PM from Stardock ForumsStardock Forums

I've successfully changed my account email from X to Y via https://www.stardock.com/accounts/accountinfo.

After clicking on the link in the "Stardock Email Address Change" email, my login email changed successfully to Y. Hence I can only login using email Y and not email X.

However, in Account Management -Subscription, it still shows my old email X. Also in the forum Account - Login page, it also still shows my old email X.

This complicates my account management as I now have 2 different emails linked to my Stardock account. Is there a way to change all my associated email to just Y?

 

 

 

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chunkit85
AzDude
Join Date 11/2002
+559 sdemployee
Reply #1 June 30, 2020 3:20:15 PM
from Stardock ForumsStardock Forums

Use this link and Merge your old email to your new email

and this will update in your account https://www.stardock.com/accounts/registrations/

 

 

 

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chunkit85
chunkit85
Join Date 11/2016
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Reply #2 July 3, 2020 4:27:09 PM
from Stardock ForumsStardock Forums
I just checked and at the two places which previously showed the old email, they now show the new email. I suppose some time is required for the changes to be propagated. Thank you nonetheless. I suppose your method would work as well if they were not updated.
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chunkit85
AzDude
Join Date 11/2002
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Reply #3 July 3, 2020 4:30:32 PM
from Stardock ForumsStardock Forums

+1
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