It appears that somewhere along the way I mis-typed the e-mail address. The e-mail that shows up under logon and the e-mail address that shows up in the CSV file is different. The one that shows up on the logon tab and the one that was used to send me e-mails is the same. The csv file is different.
To complicate it I changed my e-mail address because I thought that was the problem. The new e-mail address allows me to logon, but it doesn't display under the login tab or allow me to activate.
I was able to activate using the e-mail address that shows up in the CSV file.
It appears that I now have three email addresses.
1. Original
2. One I changed it to
3. The one in the CSV file
Bruce
