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z3razerviper
z3razerviper
Join Date 04/2008
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Best of Stardock Humble Bundle Can't Register Keys to Account

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December 7, 2018 8:50:41 PM from Stardock ForumsStardock Forums

I am trying to register the non steam keys I got from the latest best of stardock humble bundle on the register software link via the website and I get an invalid key error. Are the software keys from the humble bundle special in some way? They seem to activate just fine in the software. I just like having all my keys registered on the website so it's easy to find them later.

https://www.stardock.com/accounts/register

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z3razerviper
basj
Join Date 03/2001
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Reply #1 December 7, 2018 10:14:34 PM
from Stardock ForumsStardock Forums

Hello,

I believe if you have activated the product that use keys it should appear automatically on your account here : https://store.stardock.com/myaccount/products

You may want to read more about it here : https://forums.stardock.com/484254/getting-your-products-and-keys

Let us know if you still need assistance.

Thank you,

 

Basj,

Stardock Community Assistant

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z3razerviper
z3razerviper
Join Date 04/2008
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Reply #2 December 7, 2018 10:58:38 PM
from Stardock ForumsStardock Forums

That worked for my groupy key but not spacemonger......

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z3razerviper
basj
Join Date 03/2001
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Reply #3 December 8, 2018 1:32:30 AM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

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z3razerviper
<<Volcanodog12>>7050
Join Date 12/2018
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Reply #4 December 11, 2018 12:37:37 AM
from Stardock ForumsStardock Forums

Hi im also having the same issue with getting some of them to activate. It works when i install the program then enter the key in the program it self but i cant add them to my account online via "Register Product" under the account management option. It just says

 

Error

The serial entered is not valid.

 

I also got this from the humble bundle as well.

 

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z3razerviper
basj
Join Date 03/2001
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Reply #5 December 11, 2018 12:57:14 AM
from Stardock ForumsStardock Forums

Quoting ,
reply 4

Hi im also having the same issue with getting some of them to activate. It works when i install the program then enter the key in the program it self but i cant add them to my account online via "Register Product" under the account management option. It just says


 


Error


The serial entered is not valid.

 

I also got this from the humble bundle as well.


 

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

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z3razerviper
sdrohan
Join Date 10/2012
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Reply #6 December 11, 2018 8:36:08 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

Quoting basj,
reply 5

Hi im also having the same issue with getting some of them to activate. It works when i install the program then enter the key in the program it self but i cant add them to my account online via "Register Product" under the account management option. It just says

The registration page is only, has only ever been, for registering old CD games post purchase - it is not for software.

Steam keys received through Humble cannot be registered, nor will they ever appear, on your Stardock account unless they were purchased on our store (only games are this way).

Any Stardock key received from Humble will not show on any Stardock account after it is activated for the first time.  After the key has been activated, it is forever tied to that email.

----------------
Sean Drohan
Stardock Customer Service Manager

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z3razerviper
<<Volcanodog12>>7050
Join Date 12/2018
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Reply #7 December 11, 2018 10:54:30 AM
from Stardock ForumsStardock Forums

Ok did the steam process with some of the programs that allowed me to. Programs like Start10 and more but programs like WindowBlinde and start 8 will not let me register it via steam.   So i was just wondering if i could active them via the website and not have to install them. Here is a picture of what some of the software look like after purchase on humble bundle.  The start10 has a steam icon and a redeem button and the rest do not.

https://i.imgur.com/YedVDrl.png

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z3razerviper
sdrohan
Join Date 10/2012
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Reply #8 December 11, 2018 11:04:25 AM
from Stardock ForumsStardock Forums


Programs like Start10 and more but programs like WindowBlinde and start 8 will not let me register it via steam. 

Because there are no Steam versions for those products.


So i was just wondering if i could active them via the website and not have to install them

No, it is not possible to activate Steam products / keys via any means.  

The only way to get the Stardock keys (much longer than the Steam keys) on any account is to activate them at least once. 

Sean Drohan
Stardock Support Manager

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z3razerviper
Sus ??2186
Join Date 12/2018
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Reply #9 December 18, 2018 11:23:55 AM
from Stardock ForumsStardock Forums

I'm having the same problem. I just bought Fences and when I go to register the key it doesn't work.

EDIT: I got ym key from the Humble Store

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z3razerviper
sdrohan
Join Date 10/2012
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Reply #10 December 18, 2018 11:52:09 AM
from Stardock ForumsStardock Forums


I'm having the same problem. I just bought Fences and when I go to register the key it doesn't work.

EDIT: I got ym key from the Humble Store

The Humble prodroducts: Fences, Start10, and Multiplicity are Steam versions and cannot be 'registered' on the Stardock site - you use the Steam client to activate / use the products.

----------------
Sean Drohan
Stardock Customer Service Manager

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