When I merge 2 accounts I didn’t got all products from it! I bought Object Desktop, Object Dock and CursorFX and my dad payed it with hes paypal so I merge the programs to my stardock account (I was logged in to my stardock account but it didn't put the programs there!), but I only see Object Desktop in the product key email, how do i get the rest of the programs moved? I tried contacting the support but got no good answer. Can someone please help me get the programs moved over to my account?
Hello,
I have forwarded your report to the Stardock support team for their review and recommendations.
Please keep an eye on this thread for any updates.
We really do appreciate your feedback, thanks.
AzDudeStardock Community Assistant
I don't see any other products on either the merged or old account. If you purchased via PayPal you need to merge from that email address.
I merged it from the PayPal email
Do you have an order number for those other products?
The ordernumber is 4214025
It should be fixed now. Make sure when you activate ObjectDock and CFX that you do so under your preferred email address (new one).
Thanks! It works now
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