xqetr

Join Date 08/2014

game crash

Hi,

if there is a update to do, the game crash instantly.

xqetr

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Island Dog

Join Date 06/2003

+1048

Please start a support ticket so we can look into this.

https://forums.galciv3.com/452855/page/1/

Link to support tool:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

Here is the location for dmp files:

"C:\ProgramData\Stardock\Galactic Civilizations III"

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Lucky_Jack

Join Date 01/2002

+62

Some things to check, which many others missed, is - are you running an OS that supports 64 bit addressing? Do you have plenty of RAM? Do you have recent GPU drivers? This post has many more things to check.

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Has nothing to do with my system, game is running very good. i only said if there is a update comming over steam, the game crash and is doing the update. after the update it works normally...i changed update settings and now it only updates when i start steam, but this is an issue is think...

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Lucky_Jack

Join Date 01/2002

+62

Ah yes. I understand it now. It crashes if Steam is changing files that GC3 calls in dynamically due to incompatibility between the files it is using.

I would expect other games to have similar problems if they operate the same way. For safety sake, I would never allow Steam to update a game I am currently playing.

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