I just installed the update. It insisted I enter the multidigit registration key into the dialog, but the dialog box blocked out my password keeper where I keep licenses. I couldn't see the reg key. The update is sloppy enough not to copy the reg key from the old installation. That's very bad design.
Moreover, the installation unility kept saying that it could not make the internet connection although my internet connection was excellent. The registration screen would not go into the background, blocking my view to any hints of the reg key, preventing me from copying and pasting it.
I tried to get a 30-day trial, but several attempts failed before I finally was able to succeed in that. Each attempt entailed another reboot.
At that point, I tried several other times to paste in my reg key. After 2 or 3 reinstalls and reboots, it finally worked.
Please do not ask questions designed to see if there was user error or something on my computer interfering with the process of installation. This is a new ASUS computer without much on it, 8 gigs of memory, and a 4th generation quad4 core intel I7 chip on a high-end motherboard. It is zippy, zippy, zippy!! I am uninterested in helping you troubleshoot this problem. I just want to kvetch and provide what I hope will be useful feedback. I'm not the only one with these kinds of problems as a short sojourn through this forum shows.
I found the entire upgrade process to be needlessly time consuming, maddening, and vastly irritating. I don't want to upgrade Start8 any more unless it starts failing. Owing to other problems I've had with this product (as well as the problems others report on this forum), I would not recommend others use this program without testing out the alternatives, especially the open-source alternatives. I suppose the price of this proprietary program is low, and I am getting exactly what I paid for. There are free alternatives out there and this program costs $4.99, and I'm wondering if the free programs so much more aggravation that the small fee is actually worth paying.
Sorry if I seem a bit snippy, but after the last 45 minutes of frustration and reading the responses to other posters' comments, a bit of a stiff rebuke is not entirely out of order.
If you openly concede the rollout of this upgrade was flawed AND fix the problem, I'll feel better about this.
Regards,
Alan