Sorry, support is currently backlogged due to the combination of the recent holiday and release of Windows 8. While that is a problem in itself, unfortunately the support queue also sorts by last activity on either end, so sending additional mails before you get a response actually returns you to the back of the line.

I'll see if one of the support guys can take a quick look since you have posted your ticket number.

If true, this would be funny if it hadn't screwed over so many people. 

No, wait, something this stupid is still funny in spite of that.

I've gotten replies from support unfortunately the answers had indicated they do not understand the problem:

the patch system still blows away mount points. It seems that support is not aware of what constitute a mount point so here is the ms reference:

http://technet.microsoft.com/en-us/library/cc753321.aspx

--

In support defense I must be the only one in the world using mount points