jonathonwood

Join Date 03/2003

[0.983] CTD before main menu

*sigh* Still cannot get FE to run on my machine. Crashes out during the opening movie before the main menu even comes up. Beta 2 and 3 worked fine, everything since Beta 4 has had the same issue for me.

I've tried the options others in the forums have suggested... deleting various folders from the FE directory in Documents/MyGames/FallenEnchantress and in C:\ProgramData\Stardock\Elemental - Fallen Enchantress. Tried deleting those whole folders. Tried obliterating every trace of the FE and reinstalling. All with the same result.

I would imagine that there is some odd hardware conflict going on at this point, but I am unsure of what. Running Win7 64-bit with fairly recent video drivers (gaming laptop so the latest and greatest revisions generally don't work).

Debug.err is attached. I can post the whole zip that gets created to dropbox if anyone wants to see it...

****************

DebugMessage: Version 0.983.067 last updated on: 10-05-2012 14:11
DebugMessage: Entering WinMain
Debug Message: Command Line:
DebugMessage: *********DXDiag info follows.*********
System Info
Time: 10/5/2012, 21:50:23
DirectX Version: DirectX 11
Machine Name: MYTHICAL
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Languages: English (Regional Setting: English)
System Manufacturer: CLEVO
System Model: P170HMx
BIOS: BIOS Date: 08/09/11 15:36:21 Ver: 04.06.04
Processor: Intel(R) Core(TM) i7-2760QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz
Physical Memory: 16384MB RAM
Page File: 4847MB used, 27873MB available
Windows Dir: C:\Windows

Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce GTX 580M
Manufacturer: NVIDIA
Chip Type: GeForce GTX 580M
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_1211&SUBSYS_71001558&REV_A1
Display Memory: 4047 MB
Current Display Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.17.0013.0259
Driver Date: 5/4/2012 14:14:00
DirectX Acceleration Enabled: Yes

Sound info
Sound device 1:
Description: Speakers (ASTRO Gaming USB MixAmp)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_0D8C&PID_013C&REV_0100&MI_00
Manufacturer ID: 65535
Product ID: 65535
Driver Name: USBAUDIO.sys
Provider: Microsoft
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 23:23:47
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_15587100&REV_1003
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.6392
Driver Date: 6/14/2011 06:38:12
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_15587100&REV_1003
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.6392
Driver Date: 6/14/2011 06:38:12
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

DebugMessage: *********END dxdiag info.*********
DebugMessage: Using 2 samples for multisampling.
DebugMessage: Game Resolution: 1920 x 1080 (windowed mode)
DebugMessage: HAL (hardware vertex processing)NVIDIA GeForce GTX 580M
DebugMessage: Presentation Interval: Immediate.
DebugMessage: Back Buffer Bit Depth: X8R8G8B8.
DebugMessage: 32-bit z-buffer using 24-bits for the depth channel and 8-bits for the stencil channel.
DebugMessage: ** Checking Direct3D 9 Device Capabilities ************************************
DebugMessage: A full-color cursor is supported in hardware at high resolution modes.
DebugMessage: Bump mapping is supported.
Debug Message: Device is now ready
Debug Message: GFX-THREAD: DISABLED
DebugMessage: Border size reported as 6 by 33
DebugMessage: Shell initialization complete
DebugMessage: Elemental: Fallen Enchantress is activated.
DebugMessage: ***** Initializing Game *****
DebugMessage: Loaded font Arial-17
DebugMessage: Loaded font Trajan Pro_lu-20
DebugMessage: Loaded font Trajan Pro_lu-17
DebugMessage: Timer Frequency is 0 23aeac
DebugMessage: Initializing sound card.
DebugMessage: initailizing bink
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Mods\Screens\*.dxpack
DebugMessage: No files found matching mask Sfx\Abeix\*.wav
DebugMessage: No files found matching mask Sfx\AirElemental\*.wav
DebugMessage: No files found matching mask Sfx\BurningWraith\*.wav
DebugMessage: No files found matching mask Sfx\Butcherman\*.wav
DebugMessage: No files found matching mask Sfx\Dog\*.wav
DebugMessage: No files found matching mask Sfx\Human_Female\*.wav
DebugMessage: No files found matching mask Sfx\Human_Male\*.wav
DebugMessage: No files found matching mask Sfx\Juggernaut\*.wav
DebugMessage: No files found matching mask Sfx\OldWizard1\*.wav
DebugMessage: No files found matching mask Sfx\Princess1\*.wav
DebugMessage: No files found matching mask Sfx\Relias\*.wav
DebugMessage: No files found matching mask Sfx\Spider\*.wav
DebugMessage: No files found matching mask Sfx\Spiderling\*.wav
DebugMessage: Create anchor mwin
DebugMessage: Load texture atlas.
DebugMessage: InitializeWorld
DebugMessage: Loaded font Tahoma-13Bold
DebugMessage: Loaded font Trajan Pro-17Bold
DebugMessage: Loaded font Trajan Pro-21Bold
DebugMessage: Loaded font Tahoma-32Bold
Debug Message: Attempting to allocate memory of size: 53477376 bytes
Debug Message: Allocation successful
DebugMessage: Create popup manager.
DebugMessage: InitializeMWinStripEngine
DebugMessage: InitializeMWinDeferredTextRenderer
DebugMessage: Initialize effect system.
DebugMessage: InitializeSpellRepository
DebugMessage: InitializeTriggerManager
DebugMessage: InitializeMusicLayerGroupManager
DebugMessage: InitializeMultiplayerClient
DebugMessage: No files found matching mask C:\ProgramData\Stardock\Elemental - Fallen Enchantress\*.csv
DebugMessage: Loaded font Tahoma-16Bold
DebugMessage: Loaded font Trajan Pro-19Bold
DebugMessage: Loaded font Trajan Pro-16Bold
Debug Message: Attempting to allocate memory of size: 53477376 bytes
Debug Message: Allocation successful
DebugMessage: Begin LoadCoreXMLData3
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Items\*.xml
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Race\*.xml
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Stamps\*.xml
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Tiles\*.xml
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Tiles\Shadows\*.xml
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Units\*.xml
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\RaceTypes\*.xml
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Effects\*.xml
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Quests\*.xml
DebugMessage: LoadCoreXMLData finished 3
Debug Message: MapManager registered 4 files on disk
Debug Message: MapManager registered 86 files on disk
Debug Message: MapManager registered 1 files on disk
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Maps\*.xml
Debug Message: MapManager registered 0 files on disk
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Maps\TacticalMaps\*.xml
Debug Message: MapManager registered 0 files on disk
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Mods\Data\Maps\*.xml
Debug Message: MapManager registered 0 files on disk
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Mods\Data\Maps\Tactical\*.xml
Debug Message: MapManager registered 0 files on disk
DebugMessage: LoadCoreXMLData finished
DebugMessage: Create setup screens.
DebugMessage: Loaded font Trajan Pro-24Bold
DebugMessage: Loaded font Tahoma-15Bold
DebugMessage: Loaded font Tahoma-16
DebugMessage: Loaded font Segoe UI Semibold-13Bold
DebugMessage: Loaded font Tahoma-11Bold
DebugMessage: Loaded font Arial-11
DebugMessage: Loaded font Segoe UI Semibold-12Bold
DebugMessage: Loaded font Tahoma-19Bold
DebugMessage: Loaded font Segoe UI-17
DebugMessage: Loaded font BankGothic Md BT-12
DebugMessage: No string tables in C:\Program Files (x86)\Stardock Games\FallenEnchantress\Data\English\*.tips
DebugMessage: Loaded font Segoe UI Semibold-11Bold
DebugMessage: Set mouse.
DebugMessage: Set update timer.
DebugMessage: Popup Manager Update: Unhiding FullScreenBink

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Frogboy

Join Date 03/2001

+2419

What's odd is that it's crashing when it unhides the bink window. Beta 2 and 3 didn't have an intro movie.

Try this:

Go into your program files(x86)\stardock games\elemental\movies folder

Move all those videos out to somewhere else. Doesn't matter where, just somewhere else.

Then try it.

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Thanks for the suggestion Brad. I have to imagine that trying to bust all these types of bugs is the most annoying part of game development.

Results:

Test 1:

Moving just the following bik files has no effect. Same crash at the same moment...

Logo.bik

StardockLogoBumper.bik

TitleScreenBGMovie.bik

Test 2:

In addition to the above, also moved Intro.bik out. Still crashed, but got a little further - I could see the main menu and got the popup for "Do you want to auto login"

The last little bit of the new debug file:

Debug Message: MapManager registered 0 files on disk
DebugMessage: LoadCoreXMLData finished
DebugMessage: Create setup screens.
DebugMessage: Loaded font Trajan Pro-24Bold
DebugMessage: Loaded font Tahoma-15Bold
DebugMessage: Loaded font Tahoma-16
DebugMessage: Loaded font Segoe UI Semibold-13Bold
DebugMessage: Loaded font Tahoma-11Bold
DebugMessage: Loaded font Arial-11
DebugMessage: Loaded font Segoe UI Semibold-12Bold
DebugMessage: Loaded font Tahoma-19Bold
DebugMessage: Loaded font Segoe UI-17
DebugMessage: Loaded font BankGothic Md BT-12
DebugMessage: No string tables in C:\Program Files (x86)\Stardock Games\FallenEnchantress\Data\English\*.tips
DebugMessage: Loaded font Segoe UI Semibold-11Bold
DebugMessage: Set mouse.
DebugMessage: Set update timer.
DebugMessage: Popup Manager Update: Unhiding FullScreenBink
DebugMessage: Popup Manager Update: Unhiding FullScreenBink
DebugMessage: Popup Manager Update: Unhiding MessageBoxWnd

Test 3:

Moving all bik files out.

As in Test 2, can see the main menu (no "Do you want to auto login" message) this time, but then crash. When I say I can see the main menu - that's all I see (plus in the lower left the message about Ctrl-Tab to overlay). I do not see title graphics with Elemental - Fallen Enchantress. Not sure how that page is composed, but I would imagine there is supposed to be something else besides the menu shown - so thought I'd mention that.

Full debug text:

DebugMessage: Version 0.983.067 last updated on: 10-05-2012 14:11
DebugMessage: Entering WinMain
Debug Message: Command Line:
DebugMessage: *********DXDiag info follows.*********
System Info
Time: 10/6/2012, 12:25:32
DirectX Version: DirectX 11
Machine Name: MYTHICAL
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Languages: English (Regional Setting: English)
System Manufacturer: CLEVO
System Model: P170HMx
BIOS: BIOS Date: 08/09/11 15:36:21 Ver: 04.06.04
Processor: Intel(R) Core(TM) i7-2760QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz
Physical Memory: 16384MB RAM
Page File: 2810MB used, 29910MB available
Windows Dir: C:\Windows

DebugMessage: *********END dxdiag info.*********
DebugMessage: Using 2 samples for multisampling.
DebugMessage: Game Resolution: 1920 x 1080 (windowed mode)
DebugMessage: HAL (hardware vertex processing)NVIDIA GeForce GTX 580M
DebugMessage: Presentation Interval: Immediate.
DebugMessage: Back Buffer Bit Depth: X8R8G8B8.
DebugMessage: 32-bit z-buffer using 24-bits for the depth channel and 8-bits for the stencil channel.
DebugMessage: ** Checking Direct3D 9 Device Capabilities ************************************
DebugMessage: A full-color cursor is supported in hardware at high resolution modes.
DebugMessage: Bump mapping is supported.
Debug Message: Device is now ready
Debug Message: GFX-THREAD: DISABLED
DebugMessage: Border size reported as 6 by 33
DebugMessage: Shell initialization complete
DebugMessage: Elemental: Fallen Enchantress is activated.
DebugMessage: ***** Initializing Game *****
DebugMessage: Loaded font Arial-17
DebugMessage: Loaded font Trajan Pro_lu-20
DebugMessage: Loaded font Trajan Pro_lu-17
DebugMessage: Timer Frequency is 0 23aeac
DebugMessage: Initializing sound card.
DebugMessage: initailizing bink
DebugMessage: No files found matching mask C:\Program Files (x86)\Stardock Games\FallenEnchantress\Movies\*.bik
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Mods\Screens\*.dxpack
DebugMessage: No files found matching mask Sfx\Abeix\*.wav
DebugMessage: No files found matching mask Sfx\AirElemental\*.wav
DebugMessage: No files found matching mask Sfx\BurningWraith\*.wav
DebugMessage: No files found matching mask Sfx\Butcherman\*.wav
DebugMessage: No files found matching mask Sfx\Dog\*.wav
DebugMessage: No files found matching mask Sfx\Human_Female\*.wav
DebugMessage: No files found matching mask Sfx\Human_Male\*.wav
DebugMessage: No files found matching mask Sfx\Juggernaut\*.wav
DebugMessage: No files found matching mask Sfx\OldWizard1\*.wav
DebugMessage: No files found matching mask Sfx\Princess1\*.wav
DebugMessage: No files found matching mask Sfx\Relias\*.wav
DebugMessage: No files found matching mask Sfx\Spider\*.wav
DebugMessage: No files found matching mask Sfx\Spiderling\*.wav
DebugMessage: Create anchor mwin
DebugMessage: Load texture atlas.
DebugMessage: InitializeWorld
DebugMessage: Loaded font Tahoma-13Bold
DebugMessage: Loaded font Trajan Pro-17Bold
DebugMessage: Loaded font Trajan Pro-21Bold
DebugMessage: Loaded font Tahoma-32Bold
Debug Message: Attempting to allocate memory of size: 53477376 bytes
Debug Message: Allocation successful
DebugMessage: Create popup manager.
DebugMessage: InitializeMWinStripEngine
DebugMessage: InitializeMWinDeferredTextRenderer
DebugMessage: Initialize effect system.
DebugMessage: InitializeSpellRepository
DebugMessage: InitializeTriggerManager
DebugMessage: InitializeMusicLayerGroupManager
DebugMessage: InitializeMultiplayerClient
DebugMessage: Loaded font Tahoma-16Bold
DebugMessage: Loaded font Trajan Pro-19Bold
DebugMessage: Loaded font Trajan Pro-16Bold
Debug Message: Attempting to allocate memory of size: 53477376 bytes
Debug Message: Allocation successful
DebugMessage: Begin LoadCoreXMLData3
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Items\*.xml
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Race\*.xml
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Stamps\*.xml
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Tiles\*.xml
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Tiles\Shadows\*.xml
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Units\*.xml
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\RaceTypes\*.xml
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Effects\*.xml
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Quests\*.xml
DebugMessage: LoadCoreXMLData finished 3
Debug Message: MapManager registered 4 files on disk
Debug Message: MapManager registered 86 files on disk
Debug Message: MapManager registered 1 files on disk
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Maps\*.xml
Debug Message: MapManager registered 0 files on disk
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Maps\TacticalMaps\*.xml
Debug Message: MapManager registered 0 files on disk
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Mods\Data\Maps\*.xml
Debug Message: MapManager registered 0 files on disk
DebugMessage: No files found matching mask C:\Users\Jonathon\Documents\My Games\FallenEnchantress\Mods\Data\Maps\Tactical\*.xml
Debug Message: MapManager registered 0 files on disk
DebugMessage: LoadCoreXMLData finished
DebugMessage: Create setup screens.
DebugMessage: Loaded font Trajan Pro-24Bold
DebugMessage: Loaded font Tahoma-15Bold
DebugMessage: Loaded font Tahoma-16
DebugMessage: Loaded font Segoe UI Semibold-13Bold
DebugMessage: Loaded font Tahoma-11Bold
DebugMessage: Loaded font Arial-11
DebugMessage: Loaded font Segoe UI Semibold-12Bold
DebugMessage: Loaded font Tahoma-19Bold
DebugMessage: Loaded font Segoe UI-17
DebugMessage: Loaded font BankGothic Md BT-12
DebugMessage: No string tables in C:\Program Files (x86)\Stardock Games\FallenEnchantress\Data\English\*.tips
DebugMessage: Loaded font Segoe UI Semibold-11Bold
DebugMessage: Set mouse.
DebugMessage: Set update timer.
DebugMessage: Popup Manager Update: Unhiding FullScreenBink
DebugMessage: Popup Manager Update: Unhiding FullScreenBink

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1.0 gave the same issue. I decided to try to beta NVidia drivers and have had success. I'm currently using the 310.33 beta ones (formerly using 302.59) and everything seems to be working well. Enjoying the release version of FE quite a bit!

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