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Avatar image problems tonight

By on September 19, 2012 10:10:31 PM from Stardock Forums Stardock Forums

Lord Reliant

Join Date 03/2006
+39

I first noticed there were some issues tonight with Avatars when Frogboy's avatar was loading as the UFO/alien guy. When I tried to change my avatar to a different picture file, I got the following error:

Upload Error:

The image could not be removed. Please try again later

Is there something going on with Avatar pictures?

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September 20, 2012 6:13:17 AM from WinCustomize Forums WinCustomize Forums

It's randomly busted

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September 20, 2012 8:34:02 AM from WinCustomize Forums WinCustomize Forums

most every thing B randomly busted lately... emotes, avatars, image scaling. etc etc etc.  the S.S. Titanic... err Wincustomize seems to have hit a berg.

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September 20, 2012 11:14:36 AM from WinCustomize Forums WinCustomize Forums

Hopefully avatars should be loading again.

What page were you using to change your avatar when you got the error?

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September 20, 2012 1:28:49 PM from Elemental Forums Elemental Forums

Thanks for looking at this, Orcnbeans. Well, the images load now (before they would time out), but I still can't change it. I'm visiting:

http://forums.stardock.com/account/images

I've tried this through both the Elemental and regular Stardock forums and get the same error as before. If I remove my avatar, I get the error stated before "The image could not be removed. Please try again later". If I click on "upload file" and select my file, it just says "please upload a new image" instead of displaying the one I tried uploading.

Any suggestions?

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September 20, 2012 7:36:35 PM from WinCustomize Forums WinCustomize Forums

I have not been able to change my avatar here at wincustomize for days same error message

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September 20, 2012 8:47:47 PM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

Dittoes for avatar uploading problems. 

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September 20, 2012 9:09:13 PM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

I saw that sometime last night too.  Seemed to clear itself up after a while, though.  I just figured it was my computer since it's been screwing with my head lately...

-Twi /)

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September 21, 2012 3:02:39 AM from WinCustomize Forums WinCustomize Forums

Quoting Twilight_Storm,
I just figured it was my computer since it's been screwing with my head lately...

No... No, there's a whoooole different reason for that...

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September 21, 2012 11:48:31 AM from Elemental Forums Elemental Forums

Still getting the same message about not being able to change this.

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September 21, 2012 12:45:38 PM from WinCustomize Forums WinCustomize Forums

Quoting Twilight_Storm,
I just figured it was my computer since it's been screwing with my head lately...

Nah, you've just gone screwy in the head and your computer went into shock... it be all them pony pics ye keeps posting, I tells yer, all that thar pony boloney.... boloney pony... aarrgghh, ye knows wot I mean. 

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September 21, 2012 4:23:20 PM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

Quoting starkers,

Quoting Twilight_Storm, reply 7I just figured it was my computer since it's been screwing with my head lately...

Nah, you've just gone screwy in the head and your computer went into shock... it be all them pony pics ye keeps posting, I tells yer, all that thar pony boloney.... boloney pony... aarrgghh, ye knows wot I mean. 

Starkers is Pipsqueak now? 

On a more serious note, the avatar upload still doesn't work for me.

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September 21, 2012 4:37:10 PM from WinCustomize Forums WinCustomize Forums

Quoting OddskiBoddski,
On a more serious note, the avatar upload still doesn't work for me.

Seriously? I hope your avatar is stuck like that forever. 

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September 23, 2012 5:58:45 PM from WinCustomize Forums WinCustomize Forums

BUMP 

 

When is this going to get fixed?

 

Upload Error:

The server method 'Remove' failed.

Status Code: 0

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September 23, 2012 6:18:03 PM from WinCustomize Forums WinCustomize Forums

Won't be looked until very, very, very, very, very earliest sometime tomorrow. (Monday)

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September 24, 2012 8:08:17 PM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

Bump. Has this been looked at?

-Lord Brony

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September 26, 2012 4:45:37 PM from WinCustomize Forums WinCustomize Forums

BUMP

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September 26, 2012 5:11:44 PM from WinCustomize Forums WinCustomize Forums

It's already been looked at.
If you're still having this sort of 'issue', log out, nuke your browser cache and log in again.

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September 26, 2012 5:26:40 PM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

Tried that. Didn't work. Tried a different browser, didn't work.

-Lord Brony

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September 26, 2012 6:46:55 PM from WinCustomize Forums WinCustomize Forums

I have tried that 2 or 3 times now using both ie9 and firefox and palemoon

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September 27, 2012 1:17:42 AM from Elemental Forums Elemental Forums

Quoting Snowman,
It's already been looked at.
If you're still having this sort of 'issue', log out, nuke your browser cache and log in again.

Snowman, do you work for Stardock? I don't see the Stardock banner on your forum name, but it sounds like you do.

I can't test it right now, but sounds like it's not fixed yet. I appreciate your investigation on this!

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September 27, 2012 1:33:02 AM from WinCustomize Forums WinCustomize Forums

Quoting Lord Reliant,



Snowman, do you work for Stardock? I don't see the Stardock banner on your forum name, but it sounds like you do.

I can't test it right now, but sounds like it's not fixed yet. I appreciate your investigation on this!
He´s a Site Moderator ! Good enough for you ?

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September 27, 2012 1:39:18 AM from WinCustomize Forums WinCustomize Forums

My only problem concerning Avatars was at the GUIC. The problem here is to go to ones personal "Wincustomize page" that you should get to by clicking the link in the personal page.... It takes you "Home" as it is now

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September 27, 2012 2:21:24 AM from WinCustomize Forums WinCustomize Forums

It is not fixed. I have tried here and at JoeUser and after the upload I get the error message "Sorry we can't find this image" (logged out, cleared cache and cookies,logged in)

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September 27, 2012 2:31:04 AM from WinCustomize Forums WinCustomize Forums

Quoting neone6,
My only problem concerning Avatars was at the GUIC. The problem here is to go to ones personal "Wincustomize page" that you should get to by clicking the link in the personal page.... It takes you "Home" as it is now

You can join that discussion here: http://forums.wincustomize.com/432482/page/2/#3237276

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September 27, 2012 5:11:08 AM from WinCustomize Forums WinCustomize Forums

Quoting Lord Reliant,

Snowman, do you work for Stardock? I don't see the Stardock banner on your forum name, but it sounds like you do.

I can't test it right now, but sounds like it's not fixed yet. I appreciate your investigation on this!

No, I am not (directly) a Stardock employee (Just a 'casual' user and veteran moderator) but I am in close contact with several of them on a daily basis.
This issue was mentioned on Monday, and was appearantly checked and subsequently fixed. Looks like the issue has reappeared (or continued), but I'm sure the spanner guys (web devs) will look at it again asap.
(Avatars are not a vital part of the site's function, so it's not a high priority issue)

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