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SDC Shows nothing at all

By KenF on September 7, 2012 2:12:20 PM from Stardock Forums Stardock Forums

KenF

Join Date 10/2001
0

Title says it all. I have a subscription to Object Desktop but SDC shows No available downloads, no New Software,no installed software, and no subscriptions. I am logged in and everything displays correctly on the My Downloads Page of the store but absolutely NOTHING in SDC.

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Reply #1
Zubaz
Join Date 11/2001
+805
Stardock Support
September 7, 2012 2:29:05 PM from WinCustomize Forums WinCustomize Forums

It looks like you had two accounts.  They are now one.  Refresh and see what happens.

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Reply #2
KenF
Join Date 10/2001
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September 7, 2012 3:43:30 PM from Stardock Forums Stardock Forums

That's got it, thanks.

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Reply #3
Leo in WI
Join Date 03/2006
+16
September 7, 2012 4:10:10 PM from Stardock Forums Stardock Forums

You guys do a really great job of combining accounts. That seems like one of those messes a typical customer support department would really mess up repeatedly and completely.

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Reply #4
Rosco_P
Join Date 07/2009
+191
Stardock
September 7, 2012 4:15:55 PM from Stardock Forums Stardock Forums

Quoting Leo in WI,
reply 3
You guys do a really great job of combining accounts. That seems like one of those messes a typical customer support department would really mess up repeatedly and completely.

Extreme paranoia around screwing up helps.  

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Reply #5
netzambo
Join Date 04/2003
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December 1, 2012 7:59:15 AM from WinCustomize Forums WinCustomize Forums

I have the same problem.

Windows 8 64 bit, OD purchased today but SDC doesn't show anything and no subscriptions.

 

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Reply #6
Wizard1956
Join Date 01/2008
+1851
December 1, 2012 8:30:20 AM from WinCustomize Forums WinCustomize Forums

Quoting netzambo,
reply 5
I have the same problem.

Windows 8 64 bit, OD purchased today but SDC doesn't show anything and no subscriptions.

 

You might want to post in this tried and true thread. LINK There is a guy that pops in there that does a fabulous job of fixing things.

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Reply #7
Zubaz
Join Date 11/2001
+805
Stardock Support
December 1, 2012 8:40:49 AM from Stardock Forums Stardock Forums

netzambo: can you verify that you bought ODNT with this forum email? I don't see a purchase for it.

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Reply #8
netzambo
Join Date 04/2003
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December 1, 2012 8:43:21 AM from Stardock Forums Stardock Forums

Quoting Wizard1956,
reply 7

Quoting netzambo, reply 5I have the same problem.

Windows 8 64 bit, OD purchased today but SDC doesn't show anything and no subscriptions.

 

You might want to post in this tried and true thread. LINK There is a guy that pops in there that does a fabulous job of fixing things.

 

Posting now.
Thank you in advance. 

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Reply #9
netzambo
Join Date 04/2003
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December 1, 2012 8:46:03 AM from Stardock Forums Stardock Forums

Quoting Zubaz,
reply 8
netzambo: can you verify that you bought ODNT with this forum email? I don't see a purchase for it.

Yes, i have downloaded the software in my account.

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Reply #10
Zubaz
Join Date 11/2001
+805
Stardock Support
December 1, 2012 10:49:34 AM from Stardock Forums Stardock Forums

You should be good now

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Reply #11
netzambo
Join Date 04/2003
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December 1, 2012 11:27:15 AM from Stardock Forums Stardock Forums

Quoting Zubaz,
reply 11
You should be good now

Yeeeeeeeeeees and thank you.

What happened?

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Reply #12
Wizard1956
Join Date 01/2008
+1851
December 1, 2012 11:31:46 AM from WinCustomize Forums WinCustomize Forums

Told you he was good.

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Reply #13
Zubaz
Join Date 11/2001
+805
Stardock Support
December 1, 2012 11:54:22 AM from Stardock Forums Stardock Forums

Quoting netzambo,
reply 12
What happened?
You had four accounts asswociated with the same email over the years.  I merged them all into one.

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