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Stardock Closed for the Holidays
Jan 5, 2015 8:45

Stardock's offices will be closed in observance of the holiday season from December 19th until January 5th, 2015.

During this time there will be a delay in answering support tickets, so we ask for your patience during the holiday period.  While we will keep tabs on the tickets during the break, we will respond to them as quickly as possible upon our return.  

On behalf of the Stardock staff we wish you a happy holiday season and look forward to the new year!

how do you download?

By on June 3, 2012 7:17:07 PM from Stardock Forums Stardock Forums

kj660111

Join Date 04/2008
0

How do you even download your games?  Is my windows blocking something?  Under I see only my games with serial numbers and a link to the gamestop app....

https://store.stardock.com/myaccount/products

None of my products show up in the gamestop app and the digital copies of entrenchment and rebellion I downloaded are not even showing up under my games. 

Gamestop stopped letting me update the games and I tried to reinstall but now I'm locked out of using any of the sins games I previuosly purchased. 

I swear I will never buy another game from gamestop as long as I live - none of these problems happened when I used impulse...

 

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June 3, 2012 7:48:20 PM from Stardock Forums Stardock Forums

We're still in the process of getting the individual products up for direct download and on SDC, but if you mail support@stardock.com they may be able to help. Otherwise, you will need to work with GameStop support to correct any Impulse registration issues.

Also note that none of the previous games are needed for Rebellion (it is standalone and uses Steam), so this won't affect it in any way.

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