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Join Date 08/2010
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Patch 1.06 won't load

August 27, 2010 1:10:38 AM from Elemental ForumsElemental Forums

I am trying to update elemental but patch status become Retrying at ~55% and go up very very slow and now it stuck at 73.4% for an hour and it become error. There are other people posting the same problem on the patch thread but no one seem to know why.

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harpo99999
Join Date 02/2008
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Reply #1 August 27, 2010 1:18:49 AM
from Elemental ForumsElemental Forums

I also have a similar issue, but I am only getting the retrying on all of the computers that have elemental installed.

I have 5.38mb, 6.93mb, 4.65mb, and 4.83mb of the 9.43mb download, all of the computers are my personal property, mostly for software development & testing.

harpo

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Reply #2 August 27, 2010 1:26:58 AM
from Elemental ForumsElemental Forums

Well since you reply i have checked everyone's profile that have the same problem and it seems that all of us are from Australia.

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harpo99999
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Reply #3 August 27, 2010 1:42:10 AM
from Elemental ForumsElemental Forums

interesting, and my updates have hit 6.93mb or 73.5%.

which isp are you with?

I use supernerd.

harpo

 

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ChungasRevenge
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Reply #4 August 27, 2010 1:54:26 AM
from Elemental ForumsElemental Forums

I have same issue. Update gets to 4.52MB and gets stuck. cancelled a few times no go. Can we get the patches somewhere else? I am in NZ so not aussie like teh post above,.

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harpo99999
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Reply #5 August 27, 2010 1:59:46 AM
from Elemental ForumsElemental Forums

chugasrevenge, the ONLY location for the update IS impulse .

and as you are  also useing the cross pacific fibres they might be the point of failure, but we are posting on the forum which is also in north america, so that buggers that idea, and my downloads are STILL at 73.5%

harpo

 

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Reply #6 August 27, 2010 2:01:07 AM
from Elemental ForumsElemental Forums

Quoting TofuES,
reply 2
Well since you reply i have checked everyone's profile that have the same problem and it seems that all of us are from Australia.

TPG ADSL2+

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Das123
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Reply #7 August 27, 2010 2:03:38 AM
from Elemental ForumsElemental Forums

Confirmed. Stalled at 6.93Mb. I'm using Westnet as my service provider.

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Reply #8 August 27, 2010 2:04:39 AM
from Elemental ForumsElemental Forums

Quoting harpo99999,
reply 5
chugasrevenge, the ONLY location for the update IS impulse .

and as you are  also useing the cross pacific fibres they might be the point of failure, but we are posting on the forum which is also in north america, so that buggers that idea, and my downloads are STILL at 73.5%

harpo

 

I was also thinking maybe is the fibers but then all the US site are fine and we all stuck at 73.5%. Stardock didn't even bother  to reply. >.>

 

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harpo99999
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Reply #9 August 27, 2010 2:07:55 AM
from Elemental ForumsElemental Forums

well, it IS approx 1 to 2 am for them, so I can understand SOME desire to sleep, but this is odd behaviour.

harpo

 

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Reply #10 August 27, 2010 2:10:38 AM
from Elemental ForumsElemental Forums

nayphen also from Australia but got the update, also BoogieBac said there is a hot fix coming up very soon.

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Xilaros
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Reply #11 August 27, 2010 2:11:06 AM
from Elemental ForumsElemental Forums

Same issue here as noted above. Eventually I get to 75%, but then encounter an 'error' and it halts the update.

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Brentis
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Reply #12 August 27, 2010 2:20:23 AM
from Elemental ForumsElemental Forums

I'm in New Zealand and I can't make it past 48%

 

Sad on us antipodeans

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harpo99999
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Reply #13 August 27, 2010 2:22:38 AM
from Elemental ForumsElemental Forums

apparently the hotfix is up as the subversion number on the update changed from 1.06.18 to 1.06.19

harpo

 

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Astrobia
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Reply #14 August 27, 2010 2:23:16 AM
from Elemental ForumsElemental Forums

Sydney Aus through iiNet, can't even get the download started.

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Reply #15 August 27, 2010 2:28:09 AM
from Elemental ForumsElemental Forums

Btw a new updated is up, is now 9.46MB in totally and it should restart but i still stuck at 5.72MB in the new one. ><

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Yarlen
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Reply #16 August 27, 2010 2:29:40 AM
from Elemental ForumsElemental Forums

Try pausing the download, then click resume. That sometimes jump starts it. For those of you in Australia, there's two servers down under in Perth and Sydney. However, it's possible that the data is still syncing across the network.

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Brentis
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Reply #17 August 27, 2010 2:32:35 AM
from Elemental ForumsElemental Forums

I might go back and play some CIV4 FFH and wait a week or two more on this one.

 

No more pre ordering a stardock game for me.

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harpo99999
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Reply #18 August 27, 2010 2:35:39 AM
from Elemental ForumsElemental Forums

I downloaded only 5.72mb before it went to retrying, also tried the pause wait a few seconds then resume, but no dice, just retrying. will leave the comps to download while I go & fix some customer problems

harpo

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Reply #19 August 27, 2010 2:39:27 AM
from Elemental ForumsElemental Forums

The new update works perfect to begin with, but again crawls to a halt at 5.72mb. I've attempted the pause/resume and cancel/resume options, but nada. Cheers for the update on the server issue Yarlen, sounds like that may be behind it.

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Reply #20 August 27, 2010 3:05:51 AM
from Elemental ForumsElemental Forums

Same issue, need to drop this impulse crap as soon as they can. At least steam actually works.

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Reply #21 August 27, 2010 3:08:08 AM
from Elemental ForumsElemental Forums

Quoting Yarlen,
reply 16
Try pausing the download, then click resume. That sometimes jump starts it. For those of you in Australia, there's two servers down under in Perth and Sydney. However, it's possible that the data is still syncing across the network.

Bullshit, it's 10 MB, and it's been HOURS.

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Das123
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Reply #22 August 27, 2010 3:18:56 AM
from Elemental ForumsElemental Forums

Quoting Yarlen,
reply 16
Try pausing the download, then click resume. That sometimes jump starts it. For those of you in Australia, there's two servers down under in Perth and Sydney. However, it's possible that the data is still syncing across the network.

Thanks for the info. Nice to know someone is monitoring things through your night-time.

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Das123
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Reply #23 August 27, 2010 3:25:05 AM
from Elemental ForumsElemental Forums

Is there any way we can bypass the Sydney server and load directly from the USA? Something ain't right.

I've cancelled the download and started again. Now stalling at 5.71Mb.

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trcanberra
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Reply #24 August 27, 2010 3:32:45 AM
from Elemental ForumsElemental Forums

Quoting Yarlen,
reply 16
Try pausing the download, then click resume. That sometimes jump starts it. For those of you in Australia, there's two servers down under in Perth and Sydney. However, it's possible that the data is still syncing across the network.

Tried this - not working still.  In Oz as well.

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Das123
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Reply #25 August 27, 2010 3:41:22 AM
from Elemental ForumsElemental Forums

Mine just kicked in. Try downloading now.

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