I know we love to mention "if SD had provided" but would you have provided for such a sht game? I mean really come on, the launch was a catastrophe, if I were SD I would have laughed and demanded my money back.
That's like you hiring someone to paint your house, you get home and realize they're missing spots, using the wrong paint, and the guy "managing" is licking the paint brush. So your house looks terrible, your neighbors are calling you about it and telling you that you should pay the same crew of painters more money to fix what was never completed.
F GPG, they produce garbage and it shows.