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CursorFX Plus / Windows 7

By on November 27, 2009 9:21:47 AM from Stardock Forums Stardock Forums

robertlow706

Join Date 03/2009
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I have re-installed Cursor FX Plus on a new Windows 7 PC. When I try to run the program the control panel fails to appear. Is this because a Windows 7 version of CursorFX is still to be released or is something elese going on ?

Any suggestions will be much appreciated

 

 

 

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November 27, 2009 5:36:08 PM from Stardock Forums Stardock Forums

I am running Windows 7 here (32 bit) and it's working just fine.  My version of Cursor FX is dated June 3, 2009.  Did you install it via Impulse?  If not, you should.  If yes, did you verify the install (right click on it and verify installation)? Could your security software be blocking it by any chance?  If none of these things are the problem, I would uninstall it, turn off all security software and install it again. 

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November 28, 2009 10:54:53 AM from Stardock Forums Stardock Forums

Thanks Cameochi

 

I did install it and verify using Impulse, but haven't considered security software involvement.

 

Will do as you suggest and see what happens.

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November 28, 2009 11:11:51 AM from Stardock Forums Stardock Forums

No, that didn't work either - thanks for trying.

Any more suggestions anyone.

I should perhaps mention that CursorFX is showing running as a process in Task Manager but still no control panel. It also appears in the Appearance & Personalisation options. If I click on 'browse cursors' the cursor actually changes but that's as far as it gets.

 

???

 

 

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November 28, 2009 11:32:17 AM from Stardock Forums Stardock Forums

Did the program create the correct shortcuts? I had a problem with my installation due to start menu permissions. I solved it by manually recreating the shortcut from CursorFX Control Panel.exe. The target on the shortcut is "C:\Program Files (x86)\Stardock\CursorFX\CursorFX Control Panel.exe" and the 'Start In' is "C:\Program Files (x86)\Stardock\CursorFX". I put this shortcut in the Stardock folder of my start menu.

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November 28, 2009 12:42:20 PM from Stardock Forums Stardock Forums

Thanks Fuzzy Logic

There is a shortcut for CursorFX in the Stardock folder in the start menu but I'm afraid I need more specific instructions on how to implement your suggestion.

 

If it means anything to anyone, this is what shows up as an error in Event Viewer :

Log Name:      Application
Source:        Application Error
Date:          28/11/2009 17:34:19
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      GalaxyOne
Description:
Faulting application name: CursorFX Control Panel.exe, version: 2.0.0.1, time stamp: 0x4a257d06
Faulting module name: CursorFX Control Panel.exe, version: 2.0.0.1, time stamp: 0x4a257d06
Exception code: 0xc0000005
Fault offset: 0x00014be4
Faulting process id: 0xd78
Faulting application start time: 0x01ca70510340ee10
Faulting application path: C:\Program Files\Stardock\CursorFX\CursorFX Control Panel.exe
Faulting module path: C:\Program Files\Stardock\CursorFX\CursorFX Control Panel.exe
Report Id: 41849aaf-dc44-11de-af00-002421dcbb09
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-11-28T17:34:19.000000000Z" />
    <EventRecordID>8036</EventRecordID>
    <Channel>Application</Channel>
    <Computer>GalaxyOne</Computer>
    <Security />
  </System>
  <EventData>
    <Data>CursorFX Control Panel.exe</Data>
    <Data>2.0.0.1</Data>
    <Data>4a257d06</Data>
    <Data>CursorFX Control Panel.exe</Data>
    <Data>2.0.0.1</Data>
    <Data>4a257d06</Data>
    <Data>c0000005</Data>
    <Data>00014be4</Data>
    <Data>d78</Data>
    <Data>01ca70510340ee10</Data>
    <Data>C:\Program Files\Stardock\CursorFX\CursorFX Control Panel.exe</Data>
    <Data>C:\Program Files\Stardock\CursorFX\CursorFX Control Panel.exe</Data>
    <Data>41849aaf-dc44-11de-af00-002421dcbb09</Data>
  </EventData>
</Event>

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November 28, 2009 6:59:58 PM from Stardock Forums Stardock Forums

Hi robertlow706,

Per Fuzzy Logic, "The target on the shortcut is "C:\Program Files (x86)\Stardock\CursorFX\CursorFX Control Panel.exe" and the 'Start In' is "C:\Program Files (x86)\Stardock\CursorFX". I put this shortcut in the Stardock folder of my start menu."

To do as Fuzzy Logic suggests, use the path above that he posted.  When you see "CursorFX Control Panel" in the CursorFX folder, right click on it and then select Create Shortcut.  Then right click on the shortcut you created and click Pin to Start Menu.  Then see if the new shortcut works. 

One other possibility you might try is simply right clicking on the shortcut you have and select Run As Administrator. Hope one of these suggestions works. 

 

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November 29, 2009 3:28:36 AM from Stardock Forums Stardock Forums

Thanks very much Fuzzy Logic / Cameochi - that's done the trick. Still don't understand why CursorFX doesn't start from within Impulse but this way's quicker anyway.

 

Thanks again.

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