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C_J_J
C_J_J
Join Date 09/2008
0

Problem with trying to re-install Sins

December 25, 2008 2:23:27 AM from Stardock ForumsStardock Forums

Now, I know this is my fault, but I really need some help...I uninstalled Sins and Entrenchment from Control Panel and when I tried to download & install the games again there's an error saying "Object reference not set to an instance of an object", then the downloading progress stops. So I was wondering if somebody could help me fix this issue.

thx

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C_J_J
ZubaZ
Join Date 11/2001
+917
Reply #1 December 25, 2008 2:42:04 AM
from Stardock ForumsStardock Forums

The Stardock root database server had a hardware crash on Christmas eve. The DB admins are working on restoring it but some services will be affected including customer database updating, software updating and downloading and other services.  We do not currently have an ETA to solve due to limited personnel being available on Christmas eve / Christmas day but it should be rectified within the next 48 hours.

Note: All users who purchase anything between December 24 and the time this issue is rectified will be receiving a 33% off coupon on all future purchases as a token of appreciation for your patience.

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C_J_J
C_J_J
Join Date 09/2008
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Reply #2 December 25, 2008 2:52:32 AM
from Stardock ForumsStardock Forums

Oh, Ok I had no idea that had happened...thank you for the quick reply.

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C_J_J
demowall
Join Date 03/2008
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Reply #3 December 25, 2008 10:30:40 AM
from Stardock ForumsStardock Forums

I redid my computer and am trying to download it since yesterday! I wonder if I can get a CD so this doesn't happen next time?

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C_J_J
Kruppe
Join Date 11/2008
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Reply #4 December 25, 2008 11:17:09 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

impulse let's you save it so you can install offline afaik

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C_J_J
ZubaZ
Join Date 11/2001
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Reply #5 December 25, 2008 11:45:38 PM
from Stardock ForumsStardock Forums

Impulse should be up andrunning . . give it a try.

(and yes, you can archive from Impulse)

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