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Mackdaddy2887
Mackdaddy2887
Join Date 02/2008
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Game freezes my Computer

February 5, 2008 8:19:16 PM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Hey all... Just installed the game... click finish... computer freezes up and gotta hold down the power button. So tried to "repair game"... freezes. Uninstall, then install... same thing. 3 reinstalls later, 2 repairs later... same thing. Always freezes up my computer. Tried using games explorer to launch, tried everything.

Vista ultimate
AMD athlon 64 x2 6400+ Black Edition
ATI radion HD2900xt 1gb videocard
4gb ram

I can usually play everything on max.. but this game doesnt even start!.. HELP!
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Mackdaddy2887
the_Monk
Join Date 01/2008
+222
Reply #1 February 5, 2008 8:26:56 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Hey all... Just installed the game... click finish... computer freezes up and gotta hold down the power button. So tried to "repair game"... freezes. Uninstall, then install... same thing. 3 reinstalls later, 2 repairs later... same thing. Always freezes up my computer. Tried using games explorer to launch, tried everything.

Vista ultimate
AMD athlon 64 x2 6400+ Black Edition
ATI radion HD2900xt 1gb videocard
4gb ram

I can usually play everything on max.. but this game doesnt even start!.. HELP!


It's not the game, its probably an issue with Vista and security permissions needed (in order to edit your registry) for adding start-menu shortcuts etc.

Try running stardock central as "administrator"...... see what happens.

btw...this is assuming that your first statement "...just installed game.....click finish.." means you haven't been able to progress past that point.


the Monk
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Mackdaddy2887
Yarlen
Join Date 01/2005
+369 sdemployee
Reply #2 February 5, 2008 8:50:30 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
I think he means it's installed but it freezes when he runs it?  If so, try running the game as administrator?
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Mackdaddy2887
Mackdaddy2887
Join Date 02/2008
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Reply #3 February 5, 2008 10:06:14 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
I have the only account on this computer, and it is admin. I built it.. lol.
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Mackdaddy2887
Mackdaddy2887
Join Date 02/2008
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Reply #4 February 5, 2008 10:14:02 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Hmm.. so I downloaded this stardock central thing, registerd my game, and let it do the update, It asked if It could add a desktop shortcut, i said yes. When done, I tried to run game again.. and COMPUTER LOCKUP/FREEZE.... had to hold down button again.

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Mackdaddy2887
NebulaWAR
Join Date 02/2008
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Reply #5 February 5, 2008 10:14:08 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
My game keeps crashing, it said " mini dump" then the game shuts down. anyone know what the heck that means? or how to stop it. My comp is plenty good enough to run this game.(xps m2010). it lets me play for aout an hour then crashes or "mini dumps". if anyone can help thx in advance.
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Mackdaddy2887
Mackdaddy2887
Join Date 02/2008
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Reply #6 February 5, 2008 10:22:30 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Nebulawar... there is another thread on this topic, looks similar in title to mine. My issue is different than yours though I believe.
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Mackdaddy2887
Frogboy
Join Date 03/2001
+2419 sdemperor
Reply #7 February 5, 2008 10:24:28 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
It instantly freezes the machine? No startup or intro screen?
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Mackdaddy2887
Blair Fraser
Join Date 10/2006
+292
Reply #8 February 5, 2008 10:30:22 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I have a hunch on this one. Please go to the command window (start->run->cmd). Navigate to your sins directory and then type "dir /s > output.txt". Then send the output.txt to support@ironcladgames.com.

 

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Mackdaddy2887
Mackdaddy2887
Join Date 02/2008
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Reply #9 February 5, 2008 10:32:38 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
It instantly freezes the machine? No startup or intro screen?


CORRECT!
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Mackdaddy2887
Mackdaddy2887
Join Date 02/2008
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Reply #10 February 5, 2008 10:35:29 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
how do I do that? I got to CMD... how do i get to my sins directory
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Mackdaddy2887
Blair Fraser
Join Date 10/2006
+292
Reply #11 February 5, 2008 10:49:42 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I don't know where you installed it but you probably want to type something like:

cd c:\Program Files\Stardock\TotalGaming\Sins of a Solar Empire

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Mackdaddy2887
Mackdaddy2887
Join Date 02/2008
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Reply #12 February 5, 2008 11:01:27 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
... well mine was cd c:\program files\stardock games\sins of a solar empire

Anywas.. i think I got it.. email is being sent.

Will I be assisted through emails... or will communication continue in the forums?
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Mackdaddy2887
Blair Fraser
Join Date 10/2006
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Reply #13 February 5, 2008 11:08:14 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Email thanks.
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Mackdaddy2887
Mackdaddy2887
Join Date 02/2008
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Reply #14 February 5, 2008 11:37:34 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
I would Like to play it Tonight.. if at all possible. Any idea how long?
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Mackdaddy2887
Blair Fraser
Join Date 10/2006
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Reply #15 February 6, 2008 1:31:28 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Sorry no. Support will email as you soon as they have something.
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Mackdaddy2887
ironwill96
Join Date 08/2007
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Reply #16 February 6, 2008 8:28:51 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
A few random things you can try.

Install the AMD Dual-Core Optimizer (2nd one down on this page): http://www.amd.com/us-en/Processors/TechnicalResources/0,,30_182_871_13118,00.html

Also, install the latest graphics drivers for your Radeon card located here: http://game.amd.com/us-en/drivers_catalyst.aspx?p=vista32/common-vista32

Just something to try while you wait on support..

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