Stardock

Downloading Master Skin

By on September 8, 2007 11:51:08 AM from WinCustomize Forums WinCustomize Forums

PaxMayne

Join Date 05/2007
+5
Hi there, i just bought a master skin, but if i try to download it i get a "runtime error". Anyone can help me to get it anyway? I started a support ticket at stardock too.
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September 8, 2007 3:37:09 PM from WinCustomize Forums WinCustomize Forums
The support ticket is your best bet.  Support is closed for the weekend though. 

You are getting a runtime error on download or on running?
Are you saving to desktop or somewhere and then running or just running.  I'd save and apply if you haven't.

If it's erroring out on download, can you try a different browser?

What Master skin are we talking about anyway?

Unfortunately, (or fortunately according to my point of view) only Stardock or the author can help you get a legitimate copy through alternative means.
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September 8, 2007 4:21:12 PM from WinCustomize Forums WinCustomize Forums
Thanks for reply!
I try to explain but my english is not the best...

We are talking about the Xaphire Skin by JJ Ying.

I just bought it yesterday, payed by paypal, i reviced a mail which includes a download link for the skin, which starts with "http://premiumskins.wincustomize.com ...". But that Link didnt work, it only shows me that runtime error message. I tried to copy&paste and 2 different Browsers. (Firefox&IE) But always the same message!

I made a Screenshot of it
see it here
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September 8, 2007 4:44:13 PM from WinCustomize Forums WinCustomize Forums
Yeah, it appears Stardock broke their own website. And since they don't work support on the weekends, we're all kinda stuck.
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September 8, 2007 6:32:00 PM from Stardock Forums Stardock Forums
Yep....I just bought JJ's skin also, I am getting the same runtime error..

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September 8, 2007 9:54:10 PM from WinCustomize Forums WinCustomize Forums
I also get this error... i just bought the skin yesterday.
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September 8, 2007 10:01:22 PM from WinCustomize Forums WinCustomize Forums
Ive had three people in 2 days experience error buying \ downloading Sexy WB

heres the error posted.

"hi vStyler i buy the sexy for xp and now when i go to my mail and click the download link this is what i get

Server Error in '/' Application.
Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a tag within a "web.config" configuration file located in the root directory of the current web application. This tag should then have its "mode" attribute set to "Off".

Please advise.   
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September 8, 2007 10:23:03 PM from WinCustomize Forums WinCustomize Forums
We have to wait till Stardock gets in on Monday and back to work on fixing their website. It's fairly obvious something was changed on their website, and it broke. It sucks, cause I wanted to play with the dream I bought today over the weekend, so I might instead support ticket for a refund, the "impulse buy" nature of it has warn off over the hours since I paid for it.
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September 8, 2007 10:23:37 PM from WinCustomize Forums WinCustomize Forums
That's the error i got.. really annoying Oh and VStyler... i love your sexy cursor (using it right now)
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September 8, 2007 10:38:03 PM from WinCustomize Forums WinCustomize Forums
Oh and VStyler... i love your sexy cursor (using it right now)


You can thanks Aroche for that   
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September 9, 2007 12:17:29 AM from WinCustomize Forums WinCustomize Forums
This problem should be fixed now. Thank you everyone who brought it to our attention.
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September 9, 2007 1:52:10 AM from WinCustomize Forums WinCustomize Forums
Thank you.
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September 9, 2007 8:30:16 AM from WinCustomize Forums WinCustomize Forums
Thanks GreenReaper!

Now it works fine
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September 9, 2007 10:59:33 AM from WinCustomize Forums WinCustomize Forums
Now if only I'd stop getting a crash in nvlddmkm.sys when I have animated video.
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September 9, 2007 11:28:38 AM from WinCustomize Forums WinCustomize Forums

A crash in nvlddmkm.sys points to either buggy video drivers or damaged video hardware.  I suspect it is a driver bug rather than hardware issues.

I would upgrade your drivers (if there are newer ones), or downgrade if you have the latest.

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