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PaxMayne
PaxMayne
Join Date 05/2007
+6

Downloading Master Skin

September 8, 2007 11:51:08 AM from WinCustomize ForumsWinCustomize Forums
Hi there, i just bought a master skin, but if i try to download it i get a "runtime error". Anyone can help me to get it anyway? I started a support ticket at stardock too.
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PaxMayne
ZubaZ
Join Date 11/2001
+917
Reply #1 September 8, 2007 3:37:09 PM
from WinCustomize ForumsWinCustomize Forums
The support ticket is your best bet.  Support is closed for the weekend though. 

You are getting a runtime error on download or on running?
Are you saving to desktop or somewhere and then running or just running.  I'd save and apply if you haven't.

If it's erroring out on download, can you try a different browser?

What Master skin are we talking about anyway?

Unfortunately, (or fortunately according to my point of view) only Stardock or the author can help you get a legitimate copy through alternative means.
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PaxMayne
PaxMayne
Join Date 05/2007
+6
Reply #2 September 8, 2007 4:21:12 PM
from WinCustomize ForumsWinCustomize Forums
Thanks for reply!
I try to explain but my english is not the best...

We are talking about the Xaphire Skin by JJ Ying.

I just bought it yesterday, payed by paypal, i reviced a mail which includes a download link for the skin, which starts with "http://premiumskins.wincustomize.com ...". But that Link didnt work, it only shows me that runtime error message. I tried to copy&paste and 2 different Browsers. (Firefox&IE) But always the same message!

I made a Screenshot of it
see it here
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PaxMayne
Agrabren
Join Date 01/2006
0
Reply #3 September 8, 2007 4:44:13 PM
from WinCustomize ForumsWinCustomize Forums
Yeah, it appears Stardock broke their own website. And since they don't work support on the weekends, we're all kinda stuck.
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PaxMayne
Magz396
Join Date 08/2003
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Reply #4 September 8, 2007 6:32:00 PM
from Stardock ForumsStardock Forums
Yep....I just bought JJ's skin also, I am getting the same runtime error..

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PaxMayne
Archican
Join Date 09/2007
0
Reply #5 September 8, 2007 9:54:10 PM
from WinCustomize ForumsWinCustomize Forums
I also get this error... i just bought the skin yesterday.
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PaxMayne
vStyler
Join Date 11/2004
+919
Reply #6 September 8, 2007 10:01:22 PM
from WinCustomize ForumsWinCustomize Forums
Ive had three people in 2 days experience error buying \ downloading Sexy WB

heres the error posted.

"hi vStyler i buy the sexy for xp and now when i go to my mail and click the download link this is what i get

Server Error in '/' Application.
Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a tag within a "web.config" configuration file located in the root directory of the current web application. This tag should then have its "mode" attribute set to "Off".

Please advise.   
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PaxMayne
Agrabren
Join Date 01/2006
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Reply #7 September 8, 2007 10:23:03 PM
from WinCustomize ForumsWinCustomize Forums
We have to wait till Stardock gets in on Monday and back to work on fixing their website. It's fairly obvious something was changed on their website, and it broke. It sucks, cause I wanted to play with the dream I bought today over the weekend, so I might instead support ticket for a refund, the "impulse buy" nature of it has warn off over the hours since I paid for it.
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PaxMayne
Archican
Join Date 09/2007
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Reply #8 September 8, 2007 10:23:37 PM
from WinCustomize ForumsWinCustomize Forums
That's the error i got.. really annoying Oh and VStyler... i love your sexy cursor (using it right now)
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PaxMayne
vStyler
Join Date 11/2004
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Reply #9 September 8, 2007 10:38:03 PM
from WinCustomize ForumsWinCustomize Forums
Oh and VStyler... i love your sexy cursor (using it right now)


You can thanks Aroche for that   
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PaxMayne
GreenReaper
Join Date 05/2001
+32
Reply #10 September 9, 2007 12:17:29 AM
from WinCustomize ForumsWinCustomize Forums
This problem should be fixed now. Thank you everyone who brought it to our attention.
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PaxMayne
vStyler
Join Date 11/2004
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Reply #11 September 9, 2007 1:52:10 AM
from WinCustomize ForumsWinCustomize Forums
Thank you.
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PaxMayne
PaxMayne
Join Date 05/2007
+6
Reply #12 September 9, 2007 8:30:16 AM
from WinCustomize ForumsWinCustomize Forums
Thanks GreenReaper!

Now it works fine
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PaxMayne
Agrabren
Join Date 01/2006
0
Reply #13 September 9, 2007 10:59:33 AM
from WinCustomize ForumsWinCustomize Forums
Now if only I'd stop getting a crash in nvlddmkm.sys when I have animated video.
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PaxMayne
Neil Banfield
Join Date 04/2001
+1115 sdemployee
Reply #14 September 9, 2007 11:28:38 AM
from WinCustomize ForumsWinCustomize Forums

A crash in nvlddmkm.sys points to either buggy video drivers or damaged video hardware.  I suspect it is a driver bug rather than hardware issues.

I would upgrade your drivers (if there are newer ones), or downgrade if you have the latest.

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