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Havarel
Havarel
Join Date 03/2006
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GalCiv 2 crashing

September 13, 2006 9:33:58 AM from GalCiv II ForumsGalCiv II Forums
Hi
I'm running version 1.3 of the game, and it keeps crashing on me. This only happens at a specific stage (I press 'end turn' part-way through the game, and it crashes. I load up the save game previoulsy, and get back to the same turn and it crashes in exactly the same way).
Here is my debug.err:

Debug Message: Version v1.3 last updated on: Wed Sep 6 18:58:10 2006
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 9/9/2006, 13:28:45
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: SHODAN
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: System Manufacturer
System Model: System Product Name
BIOS: BIOS Date: 08/10/06 14:20:49 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz (2 CPUs)
Physical Memory: 2048MB RAM
Page File: 456MB used, 3483MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: Radeon X1900 Series
Manufacturer: ATI Technologies Inc.
Chip Type: Radeon X1900 Series (0x7249)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_7249&SUBSYS_0B121002&REV_00
Display Memory: 512.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (70Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6631
Driver Date: 8/2/2006 23:08:06
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SoundMAX HD Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_198B&SUBSYS_104381F6&REV_1002
Manufacturer ID: 65535
Product ID: 65535
Driver Name: ADIHdAud.sys
Provider: AnalogDevices
Driver Version: 5.10.0001.4530
Driver Date: 5/2/2006 10:12:06
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_6_SAMPLES
Debug Message: Game Resolution: 1152 x 864
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): Radeon X1900 Series
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 70
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 8f0d8d30
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No string tables in C:\Games\GalCiv2\Mods\Default/Data/*.str
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Movies\*.bik
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Movies\techs\*.bik
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Gfx\*.png
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Gfx\Race\*.png
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\sfx\*.wav
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Music\*.mp3
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: * Collectors Edition *
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Data\*.xml
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Data\Techs\*.xml
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Data\ShipComponents\*.xml
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Data\ShipDefs\*.xml
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Gfx\Planets\C0*.png
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Data\PlanetImprovements\*.xml
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Data\TerrainColorSchemes\*.xml
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Data\PlanetDescriptions\*.xml
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Data\Anomalies\*.xml
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Data\Events\*.xml
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Data\UPIssues\*.xml
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Data\Invasions\*.xml
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Data\PoliticalParties\*.xml
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Data\StarTypes\*.xml
Debug Message: No files found matching mask C:\Games\GalCiv2\Mods\Default\Data\StarbaseModules\*.xml
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Documents and Settings\Tom\My Documents\My Games\GalCiv2\Dread Lords Campaign\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Tom\My Documents\My Games\GalCiv2\Logos\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Tom\My Documents\My Games\GalCiv2\Metaverse\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Tom\My Documents\My Games\GalCiv2\Portraits\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Tom\My Documents\My Games\GalCiv2\ships\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\Tom\My Documents\My Games\GalCiv2\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Clear data definitions.
Debug Message: Loading TechDefs
Debug Message: Max num techs: 248
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipConfigs
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading Game
Debug Message: Loading: Game mode is normal.
Debug Message: Loading Galaxy
Debug Message: Sectors across: 12 x 12
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading Civs
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Loading Fleets
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Loading Turn Event Log
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 10
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Enabled
Debug Message: Arcean Empire (3): Researching: Advanced Life Support
Debug Message: Drath Legion (7): Researching: Space Weapons
Debug Message: Destroying ship Drengin Colony Ship M0-1 228. Orbiting: 0
Debug Message: Destroying ship Drengin Colony Ship M0-1 232. Orbiting: 1
Debug Message: Was Orbiting: Clair I
Debug Message: Destroying ship Drengin Scout Ship M0-6 782. Orbiting: 1
Debug Message: Was Orbiting: Clair I
Debug Message: Destroying ship Scout Ship M0-12 785. Orbiting: 1
Debug Message: Was Orbiting: Dubhe I
Debug Message: Destroying ship Korx Colony Ship M1-8 452. Orbiting: 1
Debug Message: Was Orbiting: Chebychev II
Debug Message: Destroying ship Drath Constructor M1-2 484. Orbiting: 0

I'm running the latest drivers. Any ideas whats going wrong?
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Havarel
kryo
Join Date 05/2003
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Reply #1 September 13, 2006 10:59:19 AM
from Stardock ForumsStardock Forums
There was a 1.3A update Friday night--try that.
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Havarel
Havarel
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Reply #2 September 13, 2006 11:52:28 AM
from GalCiv II ForumsGalCiv II Forums
I've just updated...and it still crashes just as I research Shields.
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Havarel
kryo
Join Date 05/2003
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Reply #3 September 13, 2006 12:36:13 PM
from Stardock ForumsStardock Forums
In that case, please install 'SmartException' from the Stardock Central program. Make sure that the program is running and then start your game as normal. If the game crashes it will generate an Exception report that can be emailed to gc2bugs@stardock.com along with your debug.err. This will enable the devs/help team to see what is causing the error and hopefully provide you with a solution to your issue.
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Havarel
T_Gekko
Join Date 04/2006
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Reply #4 September 13, 2006 4:22:05 PM
from GalCiv II ForumsGalCiv II Forums
FWIW I have the same issue, 1.3A. Exception report sent to gc2bugs.

First game I've been winning in ages - hope they can fix it!

t
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Havarel
Havarel
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Reply #5 September 13, 2006 7:40:33 PM
from GalCiv II ForumsGalCiv II Forums
I've done that, sent off an exception report. One of my friends has had the problem as well.
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Havarel
Peace Phoenix
Join Date 01/2004
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Reply #6 September 14, 2006 3:15:38 AM
from GalCiv II ForumsGalCiv II Forums

Well, some questions related with a specific 1.3 bug ( see https://forums.galciv2.com/?forumid=274&aid=129932 ):

- are you playing the english version or a translated one?

- are you using some mods that modify the file english.str?

- have you attacked/been attacked by a foe with some ships defeated as result?

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Havarel
Havarel
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Reply #7 September 14, 2006 6:14:11 AM
from GalCiv II ForumsGalCiv II Forums
- I'm running the English version
- I don't have any mods on, apart from a few custom ships off the library
- I've just finished slaughtering the Torians, I led a short but brutal campaign against them with many ships destroyed on both sides.


And I've just updated, and the patch still doesn't solve the problem...
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Havarel
morphokiller
Join Date 03/2005
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Reply #8 September 15, 2006 4:33:46 AM
from GalCiv II ForumsGalCiv II Forums
I bought the game 2 days ago and I have the same problem. when I press "end turn" , at a moment, the game crashes and when I attack someone with my ships, it crashes to.
I use french version on winXP
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Havarel
Peace Phoenix
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Reply #9 September 15, 2006 8:28:01 AM
from GalCiv II ForumsGalCiv II Forums
Morphokiller, you should look at the link mentionned in reply 6
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Havarel
CodeCritter
Join Date 11/2005
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Reply #10 September 15, 2006 9:01:55 AM
from GalCiv II ForumsGalCiv II Forums
If you have a saved game that always crashes, please send the saved game to gc2bugs@stardock.com.  If we can catch the crash in action, it will be easier for us to find the problem.  Thanks.
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Havarel
T_Gekko
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Reply #11 September 19, 2006 5:45:04 AM
from GalCiv II ForumsGalCiv II Forums
Havarel,

Did you get a resolution in the end? I've been trying a few things without any success - will have to wait for SD to have a look at it I guess.

T
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Havarel
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Reply #12 September 20, 2006 6:23:50 AM
from GalCiv II ForumsGalCiv II Forums
SOryy I've been a bit slow replying, my access to the inet is a bit irregular at the moment. Well, the good news is it no longer crashes at a set place...the bad news is it now randomly crashes. I'll send my savegames to the email address, and I'll try another game and see if thats as bad.
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Lokesz
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Reply #13 September 20, 2006 10:46:13 AM
from GalCiv II ForumsGalCiv II Forums
I'm having problems with CTD's too with the 1.3 and 1.31. Got the european english version. Before applying patch 1.3 I did a fresh install. (Did a reinstall of windows earlier).

It's happening at 'end-turn', 'save game' and 'load game'. The strange thing is that sometimes it crashes at loading a specific game and after a restart it loads ok. That could be a random event. But at saving there are no events triggered. Could it be caused by corrupted 'user-defined' ship files?

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Reply #14 September 20, 2006 10:59:21 AM
from GalCiv II ForumsGalCiv II Forums
SOryy I've been a bit slow replying, my access to the inet is a bit irregular at the moment. Well, the good news is it no longer crashes at a set place...the bad news is it now randomly crashes. I'll send my savegames to the email address, and I'll try another game and see if thats as bad.


Any ideas what you did to stop it crashing in the same place (end turn) every time?

(Mine has always randomly crashed but usually after 3 hours or so of play so I don't mind the break!)





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Havarel
Havarel
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Reply #15 September 20, 2006 12:50:56 PM
from GalCiv II ForumsGalCiv II Forums
Argh..i really can't type sorry...

Anyway, I've had an email from Cari explaining it's a problem with the AI crashing, and that Brad is looking into it.

And all i did was to start a new game, then reload my previous game (which bought it a few more turns).


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T_Gekko
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Reply #16 September 20, 2006 3:25:53 PM
from GalCiv II ForumsGalCiv II Forums
No worries Havarel; thanks for that. Will wait to see what Cari finds from my saves.

Take it easy mate.

T
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mgdpublic
Join Date 11/2006
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Reply #17 November 21, 2006 2:26:54 PM
from GalCiv II ForumsGalCiv II Forums
Dang I never seen these things resolved. Mine crashes when I research shields too.
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kryo
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Reply #18 November 21, 2006 3:32:34 PM
from GalCiv II ForumsGalCiv II Forums
Dang I never seen these things resolved. Mine crashes when I research shields too.


It might help if you also post your debug.err and send in SmartException logs to gc2bugs@stardock.com.
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mgdpublic
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Reply #19 November 21, 2006 6:35:30 PM
from GalCiv II ForumsGalCiv II Forums
I'd rather not download more software if someone in tech support has already heard of the problem and found a typical answer.
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Havarel
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Reply #20 November 23, 2006 6:33:40 AM
from GalCiv II ForumsGalCiv II Forums
Dang I never seen these things resolved. Mine crashes when I research shields too.



Hmmm....I've just been checking to see if this problem has been fixed, and can't see anything about it being fixed (I would playtest it, but it only appears in 15-20 hour games, which I currently don't have time for), so unless I have confirmation GC2 will remain dormant.
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Reply #21 November 23, 2006 9:02:50 AM
from GalCiv II ForumsGalCiv II Forums
Anyway, I've had an email from Cari explaining it's a problem with the AI crashing, and that Brad is looking into it.
Hmmm....I've just been checking to see if this problem has been fixed, and can't see anything about it being fixed (I would playtest it, but it only appears in 15-20 hour games, which I currently don't have time for), so unless I have confirmation GC2 will remain dormant.


The AI crashes were one of the things on the fixlist for 1.4, so you may want to try and see.
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