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DukeAtreides
DukeAtreides
Join Date 05/2006
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Activation Error

May 3, 2006 3:53:05 PM from GalCiv II ForumsGalCiv II Forums
I just got version 1.1, and attempted to activate it, but i get the message "Error activating the product". My computer is fully internet capable and functioning normally. What is going on, and what can be done, other than activating via email? I was told to try to find and delete the sig.bin file, but I have none.
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DukeAtreides
HEEGZ
Join Date 02/2006
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Reply #1 May 3, 2006 4:01:41 PM
from GalCiv II ForumsGalCiv II Forums
You must have just missed my post to your problem in the other thread, here's a reprint:

I'm not sure if this is related, but you might try deleting the sig.bin file and repeating the registration process. Here is a link to another thread with a problem similar to yours:
Link

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DukeAtreides
DukeAtreides
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Reply #2 May 3, 2006 4:04:35 PM
from GalCiv II ForumsGalCiv II Forums
Lol yes I did. I was reposting, so that the topic description described the current problem (old moderator habit). I can't seem to find the sig.bin file, even with a windows search.
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DukeAtreides
HEEGZ
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Reply #3 May 3, 2006 4:11:20 PM
from GalCiv II ForumsGalCiv II Forums
Mine is in the GalCiv2 folder. Looks something like this on my PC:

C:\Program Files\Stardock\TotalGaming\GalCiv2\sig

I haven't actually deleted the sig.bin, so not entirely sure what will happen. The dev posted that it can help though, so I expect it should wipe all your reg. info and just prompt you as if it were a fresh install. Please post whether or not this fixes it so I can suggest it (or not) to others.
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DukeAtreides
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Reply #4 May 3, 2006 4:18:50 PM
from GalCiv II ForumsGalCiv II Forums
I looked there, and ran another windows search. Nowhere in my GalCiv files is there one labeled sig.bin. Maybe a full reinstall is needed.
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DukeAtreides
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Reply #5 May 3, 2006 4:26:50 PM
from GalCiv II ForumsGalCiv II Forums
My knowledge in this area is limited. If you don't have this file, then that would help explain why it's not working. You might try a search on the left before reinstalling, but that is probably what it will take.
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DukeAtreides
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Reply #6 May 3, 2006 4:32:01 PM
from GalCiv II ForumsGalCiv II Forums
Update:

I just re-installed the program off the disks. Still no sig.bin file. If this is the source of the problem, what is a guy to do?
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Reply #7 May 3, 2006 4:42:17 PM
from Stardock ForumsStardock Forums
I have the same problem. Installed fresh, patched. Activation fails - can't communicate with the server etc. (There's no sig.bin because I haven't ever registered the game before).

Most likely: server's down. Wonderful :/
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DukeAtreides
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Reply #8 May 3, 2006 5:14:03 PM
from GalCiv II ForumsGalCiv II Forums
Maybe a word from someone official? This really sucks for me, because the game doesn't work well with my new video card, and I need the 1.1 patch to play. So I'm twidling my thumbs until the server comes back up (if that's the case) or until I get another idea.
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DukeAtreides
HEEGZ
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Reply #9 May 3, 2006 5:17:13 PM
from GalCiv II ForumsGalCiv II Forums
Have you tried anything mentioned in this link?

Here's search results for "registration." Maybe something in there will help.
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DukeAtreides
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Reply #10 May 3, 2006 5:21:26 PM
from GalCiv II ForumsGalCiv II Forums
I don't like things that don't work like the are supposed to. If I can't get it working automatically, I'm going to delete the update, and if need be, return the game. I'm looking for a solution, not a step-around.
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Sparky80
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Reply #11 May 3, 2006 5:31:36 PM
from Stardock ForumsStardock Forums
Activation now works for me. Server must be up now?

Try filling out the activation again Duke - should work now (hopefully )
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DukeAtreides
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Reply #12 May 3, 2006 5:41:06 PM
from GalCiv II ForumsGalCiv II Forums
Nope, I'm still getting "error activating the product"
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DukeAtreides
HEEGZ
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Reply #13 May 3, 2006 5:48:51 PM
from GalCiv II ForumsGalCiv II Forums
if you use IRC you can try getting one of them live

irc.stardock.com
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DukeAtreides
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Reply #14 May 3, 2006 9:30:48 PM
from GalCiv II ForumsGalCiv II Forums
Negative on the IRC here. Hopefully I'll hear from one of the staff on here soon. Thanks though.
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