To all of the Above,

I would like to take the time to thank the individuals listed above for their work on this game, but more importantly for the direct, one on one customer service those of us who purchased this game have received. The poll last week speaks for itself, I dont know who the handful of people are who said they would not recommend this game, but they obviously do not play many PC based games.

I like to compare for a minute the direct communications that we as a community receive from Stardock employees with that of the makers of Civ 4. When I bought Civ 4 I was in seventh heaven... Untill my first, second and 79th crash. I will admit that the problems with Civ 4 were far more severe than anything we have seen in Gal Civ 2, but the way each of the problems were handled are far different.

Those responsible for complaints over at Civ 4's sites constantly blammed individual computers, "oh It can't be programming" they would say (never mind the game shipped unstable for as many as 65% of users in some polls). Here at Stardock we see a very unique approach, "tell me what the problem is, I will recreate it and fix it in a day or two with a new patch." I waited two months for a patch from Take 2 and found it only made the game worse, Civ 4 crashed even more. An Individual programmer named Harkkonnen was the first person to make a patch that fixxed 75% of the problems for 75% of the people (Far better than anything untill 1.61 from a few weeks ago, 7 months after game release).

Anyways I am getting long-winded. I wanted to say thank you, from a fellow Michigander who feels that every PC gaming company needs to take some school lessons from the Stardock staff. You guys have reaffirmed my faith that PC games will make it, and that there are companies who know how to stand by their product and listen to their customers.

Thank you